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Contact Us

We’re always happy to help, so please use one of the below contact methods if you have any questions at all. If you need to change details on an order you have placed, please contact us as soon as possible. We recommend calling us so that we have a better chance of updating the order before it is packed and dispatched.

Email Us

If you have any questions, we have a wealth of information including FAQ’s, information about our service and general vaping info in our Vape Information Hub. However, if there’s anything you can’t find the answer to or you need to speak to us about an order, please do not hesitate to contact us using the enquiry form below. Alternatively, you can email

A member of the team will aim to reply to you within 48 hours (Monday-Friday). Privacy Policy

Call Us

0870 609 3379

Connect with us

Follow us on Facebook or Twitter where you can also contact us with any questions you might have.

Write to us

OK Vape
Unit 6 The Threshing Barn
EX14 4TP

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If you would like to give us your feedback on our service, please click here to leave us a review on Trustpilot.

If you have any problems with our products or service then please contact us via any of the means on this page and we will do whatever we can to ensure that any issues are resolved. If you would like information on our product warranties or guarantees, please refer to our Terms & Conditions.

Registered in England No:
 4566926     VAT No: 836996071
Registered Office: Centenary House Peninsula Park, Rydon Ln, Exeter EX2 7XE