Delivery Information

OK Vape Delivery Van Animation

Fast, Free Delivery On Orders Over £20

Same-day dispatch when you order before 2pm Monday to Friday, or 10am Saturday

We’re pleased to offer our customers free, fully tracked delivery via Royal Mail Express (Tracked 24), on orders over £20 (just £3.50 on orders under £20). We aim to dispatch all orders received before 2pm Monday to Friday and 10am Saturday the very same day, and are proud to have a 98%* rating for on-time deliveries.

98% On-Time Delivery

Delivery Options

Royal Mail logo

Royal Mail Standard**

Free delivery estimated within 2-3 working days on all orders over £20. Fully Tracked Service. Deliveries made Monday to Saturday

Free

on all orders over £20

£2.75

on all orders under £20

Delivery estimated within 2-3 working days
Fully tracked service with safeplace/preferred neighbour options
Deliveries made Monday to Saturday
Same day dispatch for orders placed before 2pm Mon-Fri & 10am Saturday
Click here for more information

Royal Mail logo

Royal Mail Express**

Delivery estimated within 1-2 working days. Fully Tracked Service. Deliveries made Monday to Sunday

Free

on orders over £20

£3.50

on orders under £20

Delivery estimated within 1-2 working days
Fully tracked service
Delivery preferences: leave with neighbour/in a safe place
Same day dispatch for orders placed before 2pm Mon-Fri & 10am Saturday
Click here for more information

Royal Mail logo

Royal Mail Special Delivery

Delivery aim of next working day. Fully Tracked Service. Deliveries made Monday to Friday

Orders Under £50:

£6.50

Orders Over £50:

£5.50

Fully tracked service with next working day delivery timeslot
Signature required on delivery
Same day dispatch for orders placed before 2pm Monday-Friday and before 10am Saturday
Click here for more information

DPD Logo

DPD Next Working Day***

Delivery aim is next working day. Fully Tracked Service. Deliveries made Monday to Friday

Orders Under £50:

£5.00

Orders Over £50:

£3.50

Delivery estimated within 1-2 working days
Deliveries made Mon-Fri
Fully tracked service
Delivery preferences: leave with neighbour/in a safe place/DPD pickup shop
Same day dispatch for orders placed before 2pm Mon-Fri & 10am Saturday
Click here for more information

*98% on-time delivery rating based on over 4,000 reviews collected via Reviews.co.uk 

**Please note that, although the majority of orders will arrive in the specified timeframes, delivery dates are estimates only.

***DPD delivery costs will vary for specific postal codes and for a limited set of postcodes, orders may take longer to arrive. Please note that, although the majority of orders will arrive in the specified timeframes, delivery dates are estimates only. See details.

Please ensure delivery details are correct when placing an order as, regretfully, we cannot take responsibility for delayed or missing orders where the wrong details have been provided.

Please note that on very rare occasions, it may not be possible to dispatch an order the same day, therefore same-day dispatch is not guaranteed.

Royal Mail Standard

This service is available to all mainland UK addresses (including Northern Ireland) and the following islands: Isle of Sky, Isle of Sheppey, Anglesey, the Isle of Wight, the Isle of Man, Jersey & Guernsey. This excludes the BFPO (British Forces Post Office). Delivery is estimated between 2-3 working days, however please note that this is not a guaranteed service and can take longer.

Please note that we’re restricted to two batteries per order when using this service to deliver to the following postal codes:
BT, GY, HS, IM, IV40, IV49, IV51, JE, KA27 to KA28, KW15 to KW17, PA20 to PA38, PA41 to PA49, PA60 to PA78, PA80, PH41 to PH44, PO30 to PO41, TR21 to TR25, ZE

Royal Mail Express

This service is available to all mainland UK addresses (including Northern Ireland) and the following islands: Isle of Sky, Isle of Sheppey, Anglesey, the Isle of Wight, the Isle of Man, Jersey & Guernsey. This excludes the BFPO (British Forces Post Office).

The majority of orders are estimated to arrive between 1-2 working days after the date of dispatch when the order is placed before 2pm Monday to Friday, however please note that this is not a guaranteed service and can take longer. Please see further information outlined below:

  • Orders placed before 2pm Monday to Friday will, in most cases, be delivered within 1-2 working days from date of dispatch
  • Orders placed between 2pm on Friday and 10am Saturday will, in most cases, be delivered on the following Monday
  • Orders placed after 10am Saturday and before midnight on Sunday will, in most cases, be delivered on the following Tuesday

Please note that we’re restricted to two batteries per order when using this service to deliver to the following postal codes:
AB, BT, DD, DG, EH, FK, G, GY, HS, IM, IV, JE, KA, KW, KY, ML, PA, PH, PO30 to PO41, TD, TR21 to TR25, ZE

Royal Mail Special Delivery

This is a fully tracked service. Provided your order is placed before 2pm Monday to Friday and 10am Saturday, you can expect to receive your order by 1pm the next working day. This service is available for delivery Monday to Friday. We do not dispatch orders on a Sunday, so if choosing this service after 10am on Saturday, you will receive your order on the following Tuesday. If you have not received your order as expected, or anything looks unusual in the tracking, please contact us and we will raise this with Royal Mail on your behalf.

Please note that when using this service that we’re restricted to sending you two batteries per order regardless of postal code

DPD Next Working Day

This service is available to all mainland UK addresses (including Northern Ireland) and the following islands: Isle of Sky, Isle of Sheppey, Anglesey, the Isle of Wight, the Isle of Man, Jersey & Guernsey.

The majority of orders are estimated to arrive between 1-2 working days after the date of dispatch when the order is placed before 2pm Monday to Friday, however please note that this is not a guaranteed service and can take longer depending on postal location. Please see further information outlined below:

 

  • Orders placed before 2pm Monday to Friday will, in most cases, be delivered within 1-2 working days from date of dispatch
  • Orders placed between 2pm on Friday and 10am Saturday will, in most cases, be delivered on the following Monday
  • Orders placed after 10am Saturday and before midnight on Sunday will, in most cases, be delivered on the following Tuesday

DPD delivery costs are significantly more expensive for the following areas/postcodes:

Highlands and Islands & Northern Ireland – £24 per order
AB31 to AB38, AB41 to AB56, BT, FK17 to FK21, GY, HS, IM, IV, KA27 to KA28, KW, PA20 to PA49, PA60 to PA78, PH15 to PH47, PH49 to PH50, TR21 to TR25, ZE
Isle of Wight – £12 per order
Guernsey & Jersey – £30 per order

Please see our Terms & Conditions for our full delivery policy.

Please ensure delivery details are correct when placing an order as, regretfully, we cannot take responsibility for delayed or missing orders where the wrong details have been provided.

Please note that on very rare occasions, it may not be possible to dispatch an order the same day, therefore same-day dispatch is not guaranteed.

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