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Delivery

FREE 1ST CLASS DELIVERY & SAME DAY DISPATCH*

Same day dispatch on all orders received before 2pm Monday to Friday

We ship throughout the UK* and aim to dispatch all orders placed before 2pm Monday to Friday the same working day to ensure that you get your OK E Cig order as soon as possible*. We also offer Royal Mail next day guaranteed delivery between midnight Sunday and 2pm Thursday.

Please ensure delivery details are correct when placing an order as regretfully we cannot take responsibility for delayed or missing orders where the wrong details have been provided.

DELIVERY OPTIONS

Royal Mail First Class Standard
FREE ON ALL ORDERS

This is a 1-3 day service. The majority of orders placed before 2pm Monday-Friday arrive the next day however please be aware this is not guaranteed. Please see our policy and terms below.

Royal Mail Next Day (1pm)
£7.15

Guaranteed next working day delivery on orders purchased before 2pm Monday-Thursday. This service is guaranteed by Royal Mail. Please see our policy and terms below.

Royal Mail Signed-For
FREE ON ALL ORDERS OVER £70

We send any orders with a value of over £70 via a signed-for service. This provides proof of delivery and compensation for lost items but is not a trackable service. 

Please note that we do not currently accept orders from outside of the UK.

DELIVERY TERMS & POLICY

Except where Next Day delivery has been purchased, our policy is to wait 5 days after dispatch of an order before taking further action. Please contact us after this time if your order has not arrived.

If you have purchased Next Day delivery and your item hasn’t arrived as expected, please contact us as soon as possible.

Please see our Terms & Conditions for our full delivery policy.

*Please note that on very rare occasions it may not be possible to send an order out the same day and therefore same day dispatch is not guaranteed.

**Mainland UK addresses (including Northern Ireland) and the following islands: Isle of Sky, Isle of Sheppey, Angelsey, the Isle of Wight, and the Isle of Man. This excludes the Channel Islands and BFPO (British Forces Post Office).